Privacy Policy

This page is maintained by RY21 LLC to explain how we handle personal information on this website. It describes our own practices; it is not an independent certification or audit.

Information we collect

• Contact and order details you provide: name, email, shipping address, phone number.
• Order history and support messages you send us.
• Basic technical data such as browser type, device and pages visited.

Payment card details are entered directly with our payment processor. RY21 does not store full card numbers on our systems.

How we use information

• To process, ship and support your orders.
• To respond to your questions and service requests.
• To send marketing emails when you opt in — you can unsubscribe at any time.
• To improve our website, products and customer experience.

Service providers

We share only the data needed with providers who help us operate: payment processing, order fulfillment and shipping carriers, email delivery, and website hosting and analytics. We do not sell your personal information.

Cookies and analytics

We use cookies to keep your cart, remember preferences, and understand aggregate site usage. You can block or delete cookies in your browser settings; some features may not work as expected if you do.

Data retention

We keep order records as long as needed to fulfill orders, honor guarantees, and meet accounting and legal obligations. Marketing contact data is kept until you unsubscribe or ask us to delete it.

Your choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing email at any time. Email support@ry21llc.com and we will respond promptly.

Children

Our website and products are intended for adults. We do not knowingly collect personal information from children under 13.

Contact us

RY21 LLC — support@ry21llc.com